Network Sentinel Solutions LLC does not provide remote IT support of any kind.
HOWEVER – it is sometimes helpful to with people at customer locations during deployment or other activities.
As a proponent of Free and Open Source Software, Network Sentinel Solutions utilizes RustDesk for this purpose.
Download RustDesk clients here: https://github.com/rustdesk/rustdesk/releases/
Be sure to select the one that says LATEST (usually at the top of the screen). Connection instructions will be provide via conference call or video conference only. This is to prevent fraud and make set-up easier.
Employees and Contractors – contact Network Sentinel Solutions via normal channels for set-up instructions.
Existing customers – contact Network Sentinel Solutions via the Network Sentinel Solutions Helpdesk.
Prospective customers – contact Network Sentinel Solutions sales team.